University Of Sussex Health Centre

University Of Sussex Health Centre 2018-02-10 Person 5 5 0

I know the pressures on health services may mean this isn't possible, but having the choice to make a longer appointment or extend it slightly would maybe go a long way

University Of Sussex Health Centre 2018-01-30 Person 4 5 0

The staff at the practice are so professional and so caring. They really want the best for all their patients. I experienced this recently when I brought my daughter in for a routine appointment. During this appointment Sarah the nurse commented that I looked pale myself, and suggested I come in for a blood test to check my iron levels. It is this kind of thing that makes this surgery excellent. Everyone goes above and beyond your expectations to make sure that you are as healthy and well as possible. A big thank you to everyone who works there.

University Of Sussex Health Centre 2018-01-18 Person 3 5 0

Saw a nurse initially who then referred me to a doctor for a same-day visit. The doctor saw me within 10 minutes of waiting. Nurse and doctor both very friendly and helpful, though I feel the nurse-led appointment style isn't ideal for all issues.

University Of Sussex Health Centre 2018-01-02 Person 2 5 0

The fact it is nurse led slows down the process of receiving care. You should be able to see a doctor when you need to and not have to have 2 initial appointments which are time consuming and more stress. If after the doctors appointment you need to be referred to something else and wait for test results etc. (I had to wait 3 weeks from my nurse appointment to get the results of a blood test in order to afterwards book a doctors appointment when I'd been unwell for 2 months prior already having been not listened to and told by a nurse to just drink more water at previous appointment). It can be months before you even get a diagnosis let alone treatment as every step of the way has a waiting list and by that time you're in a worse state or got better on your own having had a worse quality of life within that period. Right now I feel I need to see a doctor and I don't have the stamina to have to get seen by a nurse, tell them things that's difficult to talk about for them to see it fit for me to book an appointment with a doctor where I'll have to go through the process again. I'm aware this isn't the fault of individuals working at the practice and is a result of nhs budget cuts, but being nurse led is making problems worse.

University Of Sussex Health Centre 2017-12-18 Person 5 5 0

With professional staff, excellent nurses and genuinely friendly doctors this practice offers an exceptional service from booking and reception to consultation and follow-up. Waiting times have always been ludicrously short compared to many other practices I have visited and in the two cases that a nurse has referred me on to a doctor the wait between consultations was less than 5 minutes. I have never felt rushed and I appreciate the time taken to listen to my concerns along with the considered and well explained responses. Thanks for everything!